Apps are easy… enterprise strategy, not so much

Idea#81

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Campaign: Ideas for the Mobility Strategy

Government enterprise-wide mobile strategy cannot be limited to simply purchasing mobile devices. Agencies and departments need to recognize the need to establish short- and long-term plans and strategies for mobile deployment and mobile application development. Without a strategy for effectively using mobile in the federal space, mobile application and device deployment will be inefficient and costly.

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Comments

  1. Comment
    wjhuie

    This is very true, and hopefully the 'effects' of having mobile devices (e.g. needing mobile sites, tracking bandwidth usage, etc) will help make sure this isn't just an isolated transformation.

  2. Comment
    IBMFedSocialBiz

    The mobile strategy needs to be flexible enough to accommodate rapid change. Mobile devices, bandwidth and use cases change quickly. The strategy needs to be implemented to be able to change as conditions change.

  3. Comment
    Community Member ( Idea Submitter )

    Adaptability and responsiveness are part of any strategy, especially in mobility where new technologies are created every moment. An enterprise strategy is not a static plan for an organization. Instead, a strategy must describe how mobility (not just mobile technology) fits into an organization, regardless of the device, platform, application, etc.

  4. Comment
    HerndonSunrise

    Governance

    • Provide guidelines for human interface design, much like Apple’s Human Interface Guidelines – to provide for a consistent, predictable and intuitive user interface

    • Develop a scalable process to provide for agile information assurance and C&A processes (with applicable risk management policies). FedRamp-like policies for mobile applications.

    • Policies can’t keep up with the rate of technology, so there needs to be a way to create a framework that can expedite app approval (both from a security and acquisition perspective) if certain rules and conventions are met.

    Here are some things to consider when developing an enterprise strategy:

    Mobile Application Store Strategy

    • Create an iTunes or Android marketplace-like ecosystem for the development, distribution and discoverability of mobile applications

    • Create standards to allow federation of mobile app stores amongst different communities of interest (e.g. education app store, defense app store, etc. – I am not sure having one app store to rule them all is a scalable approach)

    • Create regulation for the agile acquisition of mobile devices, applications, accessories with Blank Purchase Agreements or other contracting vehicles

    • Foster discoverability by enabling recommendation engines for highly popular, rated, or used mobile apps

    • Foster trust by establishing a ratings system where both users and app developers are can be rated to create online reputations (much like how you can rate Sellers on eBay or Amazon)

    • Provide a sandbox to be able to test out the apps in a browser like the Amazon Android store before downloading to devices