Ideas for the Mobility Strategy

Make Govt. Mobile Apps Easy for Elderly and Disabled

Please keep these users in mind, when designing for Mobile apps/sites:



Mobility-Impaired (limited or no use of hands)




Each have unique needs when using Mobile apps/sites.


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  1. The idea was posted


  1. Comment

    I think these are important requirements whether the app is mobile or not (i.e. like 508 they should apply across the board).

  2. Comment

    It's not only nice to consider those with a disabilities when designing mobile apps, it's the law undder Section 508. the recommendation is to pay attention to the top level requirements of the technical and functional standards (including but not limited to 1194.21 and

    1194.31) and following the guidelines provided by the different mobile platforms for developing accessible apps.

    Some resources are available for the following:

    Apple iOS Accessibility APIs

    Android Accessibility Layer

    Blackberry Accessibility APIs

    It is important to be aware that not all mobile platforms have the same accessibility support. The key is to develop using the accessibility support of

    each platform you’re planning to work with.

  3. Comment

    The Information Age has revolutionized mobile phones in the U.S. and across the continent, resulting in millions of consumers purchasing various types of mobile phones, ranging from children to senior citizens. We are now able to perform many task, via mobile applications, which enhances the ability and independence of disabled individuals, and seniors, by affording them the opportunity to utilize their mobile devices to perform tasks in the convenience of their homes, or while sitting in the local coffee shop, or riding the commuter train, and/or plane, traveling to a business conference.

    Doing business via mobile devices is the way of the future, and is becoming the preferred technology, for conducting personal business, I.E. banking, shopping, traveling, navigation, and the like. The Social Security Administration would truly benefit from this technology, as this would enable many claimants and beneficiaries the ability to apply for claims by simply using their mobile device to transact SSA’s business, since they are easier to use than the computer in many ways.

    Comments on this comment

    1. Comment

      I agree as well... This is highly recommended and for OUR future to know ways of better communication accessbility wise.

  4. Comment
    Dustin Armstrong

    More and more individuals are working from home and/or away from the office. Legal reasons aside, accessibility in most cases also means a more efficient and user friendly app for all. Isn't that good for everyone?

  5. Comment

    As a rehab engineer specializing in blindness, I am amazed at the amount of software adopted by federal government agencies that does NOT comply with 508/ADA. I believe it is essential that any future strategy for communications by ANY agency include legal compliance. Not only is it the law, it is the right thing to do.