Using solutions that factor mobility into their design at the outset are best suited to meet the needs for both remote/telework or on-premises work. The solutions must also ensure a good user experience -- one that drives adoption so people can actually feel more productive. Mobile-enabled social platforms can help too (with functionality such as expertise location within an agency). You must avoid doing mobile for mobile's sake - its has to map back to greater productivity for the employee.
Idea No. 113