Ideas for the Mobility Strategy

508 / WCAG 2.0 Accessibility

Going mobile is an excellent opportunity for agencies to revisit their commitments to accessibility for people with disabilities. There is a great deal of synergy between best practices for mobile and the Section 508 / WCAG 2.0 standards.

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Ideas for the Mobility Strategy

Develop Shared Services Catalog

Develop government-wide shared services catalog that houses code, application programming interfaces (APIs), and web-services that agencies and the public can easily access and use. This will encourage cross-sharing of data, code, etc. (emulating forge.mil – “forge.gov”).

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Ideas for the Mobility Strategy

Create Mobility Centers of Excellence

Establish centers of excellence for common security services like app vetting, device/OS evaluations, certification and accreditation (i.e. mobile FedRAMP).

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Ideas for the Mobility Strategy

Make Govt. Mobile Apps Easy for Elderly and Disabled

Please keep these users in mind, when designing for Mobile apps/sites:

Blind

Low-vision

Mobility-Impaired (limited or no use of hands)

Deaf

Elderly

Low-Literacy

Each have unique needs when using Mobile apps/sites.

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Ideas for the Mobility Strategy

Consider Responsive Web Design

Consider updating federal websites to incorporate responsive web design. It allows the arrangement of your content to change to fit the browser screen. Imagine a seamless user experience across federal websites and across a wide range of platforms. With responsive web design you get the same content on a laptop, a tablet, or a smartphone and it is displayed in a way that best suits the device you are using. This ...more »

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Ideas for the Mobility Strategy

Update/develop government-wide mobility policies

Develop government-wide (vs agency-specific) policies, guidance, metrics, and tools to support and accelerate mobility adoption (one privacy policy, one accessibility policy, etc.).

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Ideas for the Mobility Strategy

Know the audiences (plural)

Apps that work well for alerting first responders, apps that work well for collecting information, apps that work well for citizens requesting services all have specific and even unique requirements in their supporting infrastructures. Acquisition, governance, and other strategies for common application across agencies need to reflect those differences intelligently to maximize benefits of standardization while minimizing ...more »

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Ideas for the Mobility Strategy

Mobility Strategy Should Capture Needs of Those with Disabiities

United Spinal Association wishes to emphasize the importance of the federal mobility strategy's recognition of accessibility and accommodation of mobile devices and apps to the functionality, productivity, independence and quality of life of people living with disabilities. Devices like the I-Pad and smart phones have already opened new worlds of communication and functional capacity to those with spinal cord injuries ...more »

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Ideas for the Mobility Strategy

Unify 'mobility' with a consistent platform strategy

I believe if the USG continues an isolated platform strategy then they will continue to get suboptimal solutions.

 

For example, the consistent believe that "Windows is the platform" leads to the Windows team being group to pick the browser (IE) leading to outdated solutions for a modern world.

 

A successful mobile solution needs to make the browser the platform and divorce this from a Windows-centric view of IT.

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Ideas for the Mobility Strategy

Mobility Strategy means getting ready to Loose Control ...

Armed with powerful mobile devices, consumers and employees have become the force behind a wireless wave of change. Whether they are seeking where their tax refund is, looking for discounted prices, discussing/following/liking an idea or person, these mobile end-users are growing impatient with enterprises that are still trying to control behavior and the sharing of information. Enterprises that fail to learn how to give ...more »

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