Government enterprise-wide mobile strategy cannot be limited to simply purchasing mobile devices. Agencies and departments need to recognize the need to establish short- and long-term plans and strategies for mobile deployment and mobile application development. Without a strategy for effectively using mobile in the federal space, mobile application and device deployment will be inefficient and costly.
Consider updating federal websites to incorporate responsive web design. It allows the arrangement of your content to change to fit the browser screen. Imagine a seamless user experience across federal websites and across a wide range of platforms. With responsive web design you get the same content on a laptop, a tablet, or a smartphone and it is displayed in a way that best suits the device you are using. This... more »
Begin with a focus for updating guidance (e.g. FIPS-201, NIST SP800-53) to call out for the use of strong authentication credentials (PIV, PIV-I, CAC) with mobile devices. Yes, the idea of attaching an additional device/sled to a mobile device in order to swipe,store, or scan your PIV/CAC card sounds cumbersome. But there is no reason why mobile devices can't be tapped to enable technologies such as cert-cloning/biometrics... more »
Don't force the technology worker to use one brand for a SmartPhone (Blackberry, Android, MS Windows, Apple). Leverage what the user is already buying. Give the end user a set amount of funds to purchase technology every three years.
Online forms need to be flexible enough to be displayed, filled out and submitted on a mobile device. Large PDFs intended for use on a PC only are impossible to use on a smartphone. Forms should be able to adapt to a mobile device and display in a mobile-optimized format.
The mobile strategy needs to consider: 1) Who the audience is 2) What device(s) they have 3) What you want to achieve Different audiences have different expectations. Frequent users might like a app on their device from an app store. First-time or infrequent visitors will not download an app. They will expect to access with the web browser on their mobile device. Frequent users will want the navigation to be streamlined.... more »
Establish a government run wireless operator (MVNO) leased from a commercial carrier that meets the unique security and operational requirements of the Federal government.
A federal identity management standard combined with set of mobile applications for communication (web, voice, text, e-mail, video), collaboration (online document sharing), productivity (word processing, spreadsheets, presentations, online publishing), HR, travel and expense reporting that would empower all federal workers to fully support their mission at any time from anywhere on any device.
Mobile First is the concept that applications need to be designed from the start to be mobile. Web sites/applications should be built to support both PC browsers and mobile browsers from the start. The incremental cost of supporting both PC and mobile browsers at first release of a web site/application is significantly less than trying to add on mobile support to an existing non-mobile one.
Create a federal mobility platform that includes the following: Components - mobile app development tool - mobile app library - central cloud storage - client component providing security and app shell - security/user management, common capability but replicated for each user agency Capabilities - user agencies can modify apps from library or create their own in a short period of time. Inspections, ticketing, inventory,... more »
Get the "best and brightest" in government and industry to pool together and run mobile experiment on a small agency with a varied mission to help establish use cases that can be leveraged across governmemt.
What if...? The Federal Government is the legal owner or tennant of tens or hundreds of thousands of servers, network and storage devices and probably millions of desktops and laptops worldwide... Imagine if a mobile app available on all pupular mobile devices could automatically scan, identify and assign location to every federal IT asset with a barcode. Then it could communicate that encrypted information over existing... more »