Using solutions that factor mobility into their design at the outset are best suited to meet the needs for both remote/telework or on-premises work. The solutions must also ensure a good user experience -- one that drives adoption so people can actually feel more productive. Mobile-enabled social platforms can help too (with functionality such as expertise location within an agency). You must avoid doing mobile for ...more »
Instead of creating a mobile version of an existing web capability, innovate to create experiences only made possible with mobile technology.
Require the justification of the experiences being created as a result of the mobile solutions, to help drive quality and prevent a flood of mobile apps that offer little value add.