Ideas for the Mobility Strategy

Mobile Means New Systems Of Engagement -- What's That Strategy?

Mobile's just the pretty face on a complete rethink about how information & services are delivered to citizens, employees, and partners. Everything -- everything -- is affected by these tiny apps because they are in your pocket. Mobile is not just about apps & devices; it's about new systems of engagement. As new companies like Pandora, Twitter, and TripIt have learned, mobile needs cloud or cloud-connect for delivery;... more »

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Ideas for the Mobility Strategy

Ensure Data Accuracy

SLAs with mobility providers should ensure that cloud-stored user data and device-stored user data is always in sync with minimal user fiddling. This can be challenging technically with all the OSes and devices out there. Mismatched information could impede mobile productivity and increase help-desk calls.

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Ideas for the Mobility Strategy

Bring Your Own Device Policy (BYOD)

A successful mobility strategy must address both people and technological challenges and be integrated into the agency business strategy to ensure the desired outcomes are achieved. Employees, particularly those in civilian agencies will expect their devices at work and at home to have the same functionality and for these devices to be interchangeable and transferrable. Agencies, in this funding challenged environment,... more »

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Federal Workforce Competencies

Advanced mobility paves the way for significant benefits to the federal government including increases in productivity, environmental sustainability, and employee inclusion and satisfaction. Organizational and cultural barriers are the key obstacles to broader acceptance of workforce mobility in the federal government, not technological challenges. In order to realize the benefits of mobility, CHCO’s and senior leaders... more »

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Ideas for the Mobility Strategy

Decouple Content and Delivery Mechanism

The Federal Government has a broad constituency with a wide range of prefernces on how it interacts with the Government - every thing from postal mail to social media. It is the Federal Government mission (and some might say, responsibility) to deliver constient quality of information to all constituents, regardless of their preferred communciations method. The only way to do this is to decouple content from delivery... more »

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Device agnostic mobile security

Develop a mobile solution that provides the appropriate level of security, regardless of the device policy or controls (or lack thereof) applied to the user's device. The idea goes beyond just securing whatever solution you end up selecting - instead, identify the security requirements up front and Integrate security requirements and capabilities (sandbox, virtualization, TPM, strong auth, etc) from the beginning, with... more »

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Ideas for the Mobility Strategy

Accessing Critical Data from Mobile Devices during Emergencies

During disruptive events such as natural (or man-made) disasters, there is a need for rapid coordination among government personnel and access to critical data relevant to the situation. This critical data will typically be stored remotely from the mobile user. Whether the user is a first responder or a headquarters decision maker, leveraging the commercial wireless infrastructure via mobile devices is the most robust... more »

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Mobile Program Management

The proliferation of differing mobile devices, operating systems, suppliers and services—coupled with a lack of mobility standards—leads to complicated management and support requirements. While mobile technologies have the potential to enhance mission achievement, they also pose risks to security, fiscal accountability and efficiency if these technologies aren’t managed in a holistic manner. Agencies must integrate... more »

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Ideas for the Mobility Strategy

Leverage the private sector

Why not create a framework for enabling the private sector (where most innovation comes from anyway) to contribute ideas/solutions in a free market fashion...publish an enterprise architecture based on industry standards (data models, security, identity provisioning, message formats) - you could even form an advisory council with key industry players to craft the EA. Then publish the API's for accessing the various agency... more »

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Mobility can drive productivity - User Experience is key

Using solutions that factor mobility into their design at the outset are best suited to meet the needs for both remote/telework or on-premises work. The solutions must also ensure a good user experience -- one that drives adoption so people can actually feel more productive. Mobile-enabled social platforms can help too (with functionality such as expertise location within an agency). You must avoid doing mobile for... more »

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Integrate Mobility Strategy with Cloud Strategy

A Mobile Strategy should not be developed in a vacuum from an agency’s Cloud Strategy. Mobility is dependent on where data is stored, how it is accessed, and how you can manipulate it. Understanding where and how an agency will store and secure the data that is necessary to make the applications useful and empower the end user will make a mobile strategy more effective. The Federal Mobility Strategy must integrate,... more »

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Mobility for Acquisition/Procurement Professionals?

When you consider mobility options for Federal workers, don't forget to evaluate the (possible) different needs to historically paper-bound organizations such as acquisition/procurement/contracting. Even though most agencies now use an electronic contract writing system, most work occurs on-site behind an agency's firewall due to in large part to the business-sensitive nature of the materials. Enabling the acquisition... more »

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