Design government mobility products and services based on citizen and employee needs, behaviors, and desires.
Ideas for the Mobility Strategy
One of the best mobility strategies for the US Federal Government is to adopt a mobile policy that is device independent. By adopting standards like HTML 5, developers can develop once and deploy to multiple devices. This would protect the Government’s technology investments, and would provide the Government with the most flexibility in terms of dealing with new and unforeseen technology advancements. The mobile computing ...more »
Apps that work well for alerting first responders, apps that work well for collecting information, apps that work well for citizens requesting services all have specific and even unique requirements in their supporting infrastructures. Acquisition, governance, and other strategies for common application across agencies need to reflect those differences intelligently to maximize benefits of standardization while minimizing ...more »
Strive for reusability, simplicity, and platform-independence to the maximum extent practicable when developing mobility solutions.
Create a Federal mobility reference architecture to enable adoption of common solutions (e.g., for BYOD).
Develop an Innovation Center where Industry and Academia partners can come together in a live 'sandbox' environment to create and develop prototype solutions to address the US Gov's mission needs. This would bring the expertise and technology from the mobility community in infrastructure, devices, applications content and security. This ecosystem could help create, evaluate and validate service concepts in a very agile ...more »
Even in early draft form, a document like this that has the power to transform Government must address security at a fundamental level. If security is left to be bolted on by individual agency procurements, we'll end up increasing risks and costs. There should be some high level direction that the introduction of mobile must not increase the risks, and that a common set of standards (not products) across broad groups ...more »
The mobile strategy needs to consider: 1) Who the audience is 2) What device(s) they have 3) What you want to achieve Different audiences have different expectations. Frequent users might like a app on their device from an app store. First-time or infrequent visitors will not download an app. They will expect to access with the web browser on their mobile device. Frequent users will want the navigation to be streamlined. ...more »
Online forms need to be flexible enough to be displayed, filled out and submitted on a mobile device. Large PDFs intended for use on a PC only are impossible to use on a smartphone. Forms should be able to adapt to a mobile device and display in a mobile-optimized format.
Is the Federal government wants to truly go mobile, recommend eliminating all landline phones and replacing them with either employee-owned or government smartphones. This will not only save money, but make life easier for all Feds. Also, let's implement secure wireless systems to replace the old ethernet wired systems. This will allow more employees to work in less space, promote office-sharing, and provide true mobility ...more »
Don't force the technology worker to use one brand for a SmartPhone (Blackberry, Android, MS Windows, Apple). Leverage what the user is already buying. Give the end user a set amount of funds to purchase technology every three years.