Consider publishing Web services and APIs before developing apps internally. Agencies can look to DOL and FCC for examples of trying to reduce the barriers for private-sector developers. Mobile is one platform, but making the data understandable and accessible still remains a challenge.
Ideas for the Mobility Strategy
When you consider mobility options for Federal workers, don't forget to evaluate the (possible) different needs to historically paper-bound organizations such as acquisition/procurement/contracting. Even though most agencies now use an electronic contract writing system, most work occurs on-site behind an agency's firewall due to in large part to the business-sensitive nature of the materials. Enabling the acquisition... more »
A Mobile Strategy should not be developed in a vacuum from an agency’s Cloud Strategy. Mobility is dependent on where data is stored, how it is accessed, and how you can manipulate it. Understanding where and how an agency will store and secure the data that is necessary to make the applications useful and empower the end user will make a mobile strategy more effective. The Federal Mobility Strategy must integrate,... more »
A federal identity management standard combined with set of mobile applications for communication (web, voice, text, e-mail, video), collaboration (online document sharing), productivity (word processing, spreadsheets, presentations, online publishing), HR, travel and expense reporting that would empower all federal workers to fully support their mission at any time from anywhere on any device.
Too often government strategic plans neglect legislative and regulatory requirements imposed on the agencies. Rightly the focus is on opportunities to modernize and participate in new models technical transformations can offer. For the Federal Mobility Strategy to be successful, it must be implementable without unduly exposing agencies to legal and administrative risks. Legal and regulatory requirements for security,... more »
Implement a task command interface that allows a severely disabled user to "Ask What They Need to Know", "Say What They Want to Do" or access a Task Menu Display to perform application tasks and receive audio/visual feedback.
Analyze the proposed architecture for security and recovery defects.
I LOVE the idea of the Mobility Strategy being lead by the Executive Office of the President and the U.S. General Services Administration. It's something I've wished we would do in government for a long time. I was excited when I heard about this dialogue and wanted to research the concepts before participating, so I googled it and saw an article by Information Week, in which our CIO Steven VanRoekel detailed the strategy.... more »
There have been suggestions on the adoption of “bring your own” (BYO) mobile device to work. For this approach to be more effectively pursued - expand the use of Wi-Fi (with appropriate security protocols) within the federal sector. All employees may have mobile devices they would like to bring and use in the workplace however they face limitations if their device is not directly internet capable via the cellular network,... more »
Since the beginning of accessibility work it has been recognized that materials and applications that follow accessibility guidelines work better on mobile platforms. They scale in size better, and lend themselves to representation (the core of accessibility).
As mobile devices expand in government, the cost for cellular connectivity grows significantly. Government needs tools to measure, monitor, evaluate and track device connectivity to avoid wasting money. With the right tools, governments will know the average network speeds by device, by carrier, by geography and more. By using cellular management apps on every mobile device, governments can make informed decisions... more »
Use telecom expense management (TEM) services to efficiently manage mobile and wireless expenses in agencies.
Establish a government run wireless operator (MVNO) leased from a commercial carrier that meets the unique security and operational requirements of the Federal government.
In order for there to be sharing and effective leverage of gov't services and information via mobile devices, there must be a set of common services to access that information. Develop and publish either a UDDI or a repository of WSDL interfaces so that developers can easily reuse reliable authenticated information in their devices. Federal information is available, but is disorganized. Perhaps services to leverage... more »
Establish criteria and decision-making framework for identifying government information, services, products, and functionality that can benefit from being mobile-enabled - mobile website vs. mobile application vs. other mobile services.
Security, device agnosticism, and usability are all critical facets to broad mobility adoption. As consumer expectations continue to bleed over to everyday business use the divide between what the government can offer in way of mobility will continue to grow. Regardless of what needs to be defined and built around mobility in the Federal space, the core ability to implement the strategy falls back to the processes... more »