Going mobile is an excellent opportunity for agencies to revisit their commitments to accessibility for people with disabilities. There is a great deal of synergy between best practices for mobile and the Section 508 / WCAG 2.0 standards.
Develop government-wide shared services catalog that houses code, application programming interfaces (APIs), and web-services that agencies and the public can easily access and use. This will encourage cross-sharing of data, code, etc. (emulating forge.mil – “forge.gov”).
Please keep these users in mind, when designing for Mobile apps/sites:
Mobility-Impaired (limited or no use of hands)
Each have unique needs when using Mobile apps/sites.
Establish centers of excellence for common security services like app vetting, device/OS evaluations, certification and accreditation (i.e. mobile FedRAMP).
Define and establish common infrastructure layers to support mobility (network security, device management, etc.).
Consider updating federal websites to incorporate responsive web design. It allows the arrangement of your content to change to fit the browser screen. Imagine a seamless user experience across federal websites and across a wide range of platforms. With responsive web design you get the same content on a laptop, a tablet, or a smartphone and it is displayed in a way that best suits the device you are using. This ...more »
Design government mobility products and services based on citizen and employee needs, behaviors, and desires.
Apps that work well for alerting first responders, apps that work well for collecting information, apps that work well for citizens requesting services all have specific and even unique requirements in their supporting infrastructures. Acquisition, governance, and other strategies for common application across agencies need to reflect those differences intelligently to maximize benefits of standardization while minimizing ...more »
United Spinal Association wishes to emphasize the importance of the federal mobility strategy's recognition of accessibility and accommodation of mobile devices and apps to the functionality, productivity, independence and quality of life of people living with disabilities. Devices like the I-Pad and smart phones have already opened new worlds of communication and functional capacity to those with spinal cord injuries ...more »
Government Agencies should all have mobile apps. These apps should be held to the same accessibility standard as their websites
Too often government strategic plans neglect legislative and regulatory requirements imposed on the agencies. Rightly the focus is on opportunities to modernize and participate in new models technical transformations can offer. For the Federal Mobility Strategy to be successful, it must be implementable without unduly exposing agencies to legal and administrative risks. Legal and regulatory requirements for security, ...more »
Since the beginning of accessibility work it has been recognized that materials and applications that follow accessibility guidelines work better on mobile platforms. They scale in size better, and lend themselves to representation (the core of accessibility).
I believe if the USG continues an isolated platform strategy then they will continue to get suboptimal solutions.
For example, the consistent believe that "Windows is the platform" leads to the Windows team being group to pick the browser (IE) leading to outdated solutions for a modern world.
A successful mobile solution needs to make the browser the platform and divorce this from a Windows-centric view of IT.
Armed with powerful mobile devices, consumers and employees have become the force behind a wireless wave of change. Whether they are seeking where their tax refund is, looking for discounted prices, discussing/following/liking an idea or person, these mobile end-users are growing impatient with enterprises that are still trying to control behavior and the sharing of information. Enterprises that fail to learn how to give ...more »