IBMFedSocialBiz

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  Ideas for the Mobility Strategy »

  Mobility can drive productivity - User Experience is key

  Using solutions that factor mobility into their design at the outset are best suited to meet the needs for both remote/telework or on-premises work. The solutions must also ensure a good user experience -- one that drives adoption so people can actually feel more productive. Mobile-enabled social platforms can help too (with functionality such as expertise location within an agency). You must avoid doing mobile for ...more »

  Using solutions that factor mobility into their design at the outset are best suited to meet the needs for both remote/telework or on-premises work. The solutions must also ensure a good user experience -- one that drives adoption so people can actually feel more productive. Mobile-enabled social platforms can help too (with functionality such as expertise location within an agency). You must avoid doing mobile for mobile's sake - its has to map back to greater productivity for the employee.

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  Submitted by IBMFedSocialBiz 1 year ago

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  Forms need to be mobile too

  Online forms need to be flexible enough to be displayed, filled out and submitted on a mobile device. Large PDFs intended for use on a PC only are impossible to use on a smartphone. Forms should be able to adapt to a mobile device and display in a mobile-optimized format.

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  Submitted by IBMFedSocialBiz 1 year ago

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  Ideas for the Mobility Strategy »

  Holistic Mobile Strategy

  The mobile strategy needs to consider: 1) Who the audience is 2) What device(s) they have 3) What you want to achieve Different audiences have different expectations. Frequent users might like a app on their device from an app store. First-time or infrequent visitors will not download an app. They will expect to access with the web browser on their mobile device. Frequent users will want the navigation to be streamlined. ...more »

  The mobile strategy needs to consider:

  1) Who the audience is

  2) What device(s) they have

  3) What you want to achieve

  Different audiences have different expectations. Frequent users might like a app on their device from an app store. First-time or infrequent visitors will not download an app. They will expect to access with the web browser on their mobile device. Frequent users will want the navigation to be streamlined. New users may need more information to help them navigate the site.

  Targeting only a subset of available mobile devices will result in discrimination. The government shouldn't only target expensive devices.

  Goals should be things like: reach America's youth, participate in social networks, and provide information to more people.

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  1 comment for Idea: Holistic Mobile Strategy

  Submitted by IBMFedSocialBiz 1 year ago

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