Going mobile is an excellent opportunity for agencies to revisit their commitments to accessibility for people with disabilities. There is a great deal of synergy between best practices for mobile and the Section 508 / WCAG 2.0 standards.
Develop government-wide shared services catalog that houses code, application programming interfaces (APIs), and web-services that agencies and the public can easily access and use. This will encourage cross-sharing of data, code, etc. (emulating forge.mil – “forge.gov”).
Since each agencies have web content that is being used on day-to-day basis, extending the web content to Mobile approach helps to easily adopt mobile strategy for any agency. Based on the Page-Views of the Web-Content it will be easy to prioritize the content portability to mobile.
Please keep these users in mind, when designing for Mobile apps/sites:
Mobility-Impaired (limited or no use of hands)
Each have unique needs when using Mobile apps/sites.
Establish centers of excellence for common security services like app vetting, device/OS evaluations, certification and accreditation (i.e. mobile FedRAMP).
Define and establish common infrastructure layers to support mobility (network security, device management, etc.).
Imagine a seamless user experience across federal websites and across a wide range of platforms.
With responsive web design you get the same content on a laptop, a tablet, or a smartphone and it is displayed in a way that best suits the device you are using.
This... more »
Government enterprise-wide mobile strategy cannot be limited to simply purchasing mobile devices. Agencies and departments need to recognize the need to establish short- and long-term plans and strategies for mobile deployment and mobile application development. Without a strategy for effectively using mobile in the federal space, mobile application and device deployment will be inefficient and costly.
I suggest that the government create reasonable security guidelines so that the important work of protecting the federal computing infrastructure is not duplicated... more »
Design government mobility products and services based on citizen and employee needs, behaviors, and desires.